Frequently Asked Questions

We work on a wide variety of leather items including jackets, coats, bags, purses, shoes, boots, furniture, car interiors, motorcycle leather, saddles, and more. From small accessories to large furniture pieces, we have the expertise to handle virtually any leather item.

Turnaround times vary depending on the item and the extent of work needed:

• Standard Cleaning: 3-5 business days
• Stain Removal: 1-3 business days
• Minor Restoration: 5-7 business days
• Complete Restoration: 1-2 weeks
• Custom Reupholstery: 2-3 weeks

We'll provide you with a specific timeframe when you bring in your item for assessment.

Yes! We offer convenient pickup and delivery services for our customers in the Tahlequah area and surrounding communities. There's a small fee for this service, which varies based on your location. For large furniture pieces or multiple items, we can arrange special pickup and delivery. Contact us to schedule this service.

Our pricing depends on the item, its condition, and the type of service needed. Here's a general guide:

• Deep Cleaning: $45 - $85
• Stain & Scratch Removal: $35 - $65
• Leather Restoration: $75 - $150
• Zipper & Hardware Repair: $25 - $75
• Leather Conditioning: $30 - $55
• Custom Reupholstery: $200 - $800+

We'll provide a free estimate after examining your item.

Yes! We provide free estimates for all our services. Simply bring your leather item to our shop at 808 S College Ave in Tahlequah, or contact us to schedule a pickup. Our experts will assess the item and provide you with a detailed estimate with no obligation.

We accept cash, check, and all major credit cards (Visa, MasterCard, American Express, Discover). For large restoration projects, we may require a 50% deposit, with the balance due upon completion.

The frequency depends on how often you use the item and the conditions it's exposed to:

• Frequently used items (jackets, bags): Every 6-12 months
• Seasonal items (coats, boots): At the end of each season
• Furniture: Every 12-18 months, or as needed
• Car interiors: Every 12 months

It's better to maintain leather regularly than to wait until it needs major restoration.

While we can successfully remove most common stains, the success rate depends on several factors:

• Easily removable: Water stains, surface dirt, light ink marks
• Moderately challenging: Oil stains, some dye transfer, light scratches
• Difficult or irreversible: Deep-set stains, sun damage, burns, deep cuts

The key is acting quickly - the sooner you bring in your item, the better the chances of complete stain removal.

Don't panic! Here's what to do immediately:

1. Remove any excess water with clean, absorbent cloths
2. Stuff the item with newspaper or towels to help it maintain its shape
3. Let it air dry naturally - never use heat sources like hair dryers or radiators
4. Don't wear or use the item until it's completely dry
5. Once dry, bring it to us for professional conditioning to prevent cracking

Water damage is often completely reversible when treated properly and quickly.

Yes, we work with all types of genuine leather, including:

• Smooth leather: Most common type, used in jackets, bags, furniture
• Suede and Nubuck: Requires special techniques and care
• Patent leather: High-gloss finish leather
• Aniline and Semi-aniline: Premium leather with natural finish
• Bonded leather: Lower-grade leather made from scraps
• Vegetable-tanned leather: Natural tan without chromium

Each type requires specific cleaning and care methods, which our experts are trained to handle.

Absolutely! We have extensive experience working with vintage and heirloom leather items. We understand the historical and sentimental value of these pieces and handle them with extra care. We can often restore items that are decades old, though the extent of restoration possible depends on the item's current condition. Many vintage items require specialized techniques that differ from modern leather restoration.

During your consultation, we will:

1. Examine your item thoroughly to assess its condition
2. Identify any damage, stains, or areas of concern
3. Discuss your goals and expectations
4. Explain the recommended treatment process
5. Provide a detailed written estimate
6. Answer any questions you may have
7. Discuss timeline and any special requirements

This consultation helps ensure we understand exactly what you need and can deliver the best possible results.

Our primary service area includes Tahlequah, OK and surrounding communities such as:

• Muskogee, OK
• Claremore, OK
• Pryor, OK
• Vinita, OK
• Stilwell, OK
• And other communities in northeastern Oklahoma

We also accommodate customers from further areas for special projects. Contact us to discuss your location and service needs.

We stand behind the quality of our work and want you to be completely satisfied. If you're not happy with the results of our service, we will work with you to address any concerns. This may include additional re-service at no charge or other resolutions depending on the specific situation. We believe in building long-term relationships with our customers through excellent service and results.

For more details about our satisfaction policy, please see our Refund Policy.